MYCAREVENT Publications

Authors(s)	Title/Abstract	Place	Date	Link
Geert Houben, Frank Schönherr, Kris Luyten, Karin Coninx	A Web-based Central Gateway Infrastructure in the Automotive After-sales Market The Block Exemption Regulation of the European Commission was enacted in 2002 with the goal to strengthen competition between dependent and independent repairers in the automotive after-sales market. The FP6 MYCAREVENT project embraces these goals while triggering new business opportunities by activating a mobile accessible infrastructure with a single gateway to different kinds of resources. This information procurement framework allows customers to find specific vehicle repair and diagnostic data from different car manufacturers and 3rd parties in the same way. The service-oriented infrastructure presented in this paper is web-based and consists of three main components: mobile clients, Service Portal and Remote Services.	ICEIS '07 conference, Funchal, Madeira	2007-06-12	Link
Gehlen, Guido; Weiss, Erik; Lukas, Sven; Rokitansky, Carl-Herbert; Walke, Bernhard	Architecture of a Vehicle Communication Gateway for Media Independent Handover Communication within and from a vehicle is a key function for various vehicle applications, like telematics, logistics. This paper describes the flexible and extendable architecture of a vehicle communication gateway which acts as a central communication device embedded in the vehicle and managing the in-vehicle, inter-vehicle, and vehicle-to-infrastructure communication. The focus of this paper is the vehicle-to-infrastructure communication, since this link iscontinuously changing due to the mobility of the vehicle. To enable a seamless access to the infrastructure (e.g. internet) the gateway autonomously switches between to the “best” available communication system at the current timeand location. The paper presents the architecture and the prototypical implementation of this gateway, which has been motivated by the European Union founded IST-MYCAREVENT1 project.	3rd International Workshop on Intelligent Transportation, WIT	2005-03	Link
Gehlen, Guido; Weiss, Erik; Quadt, André	Service Oriented Middleware for Automotive Applications and Car Maintenance The After Sales Market of the Automotive Industry is an important market in Europe. The changes in the block exemption regulation by the European Union in 2002 open up new business opportunities in this market. Based on the new requirements of the block exemption regulation the IST-MYCAREVENT project will develop new applications and services, which can be seamlessly and securely accessed by mobile clients. To cope with the challenge of a heterogeneous and mobile environment, a communication and application middleware has to be developed. One proposal is based on the Service Oriented Architecture (SOA) and Web Service technologies. This paper introduces a middleware for vehicular applications in common, directed to the support of the roadside assistance, the workshops, and the driver in a breakdown situation.	W-CarsCare2005 - Nicosia	2005-04	Link
Houben, Geert; Luyten, Kris; Coninx, Karin; Van den Bergh, Jan	Interactive systems on the road: development of vehicle user interfaces for failure assistance In this paper we present an overview of the different interaction devices used for a specific scenario of MYCAREVENT. Integration between personal mobile devices and the environment of the car is envisioned,which will eventually lead to a multi-channel system where the most appropriate device with the best connection can be selected to interact with the user and the car. We will focus on different methodologies to create consistentand reliable user interfaces for multiple in-car interaction devices.	W-CarsCare2005 - Nicosia	2005-04	Link
Garg, Amit; Dirlenbach, Heiko; Quadt, André	Enabling Business Opportunities in post block exemption era - MYCAREVENT The provision of knowledge intensive services is one of the main challenges in eEurope. Looking at the automotive aftermarket, new ICT like UMTS and Galileo together with new legal regulations(i.e. the new block exemption) open up possibilities to provide innovative services to better support motorists in day-to-day situations. A European initiative, called MYCAREVENT, has been taken up to research anddevelop the infrastructure required to enable such services and to examine their impact on the market arena. This paper gives an overview over the challenges in this field and describes the systematic approach of different subsystems, which is used to tackle these challenges. Reproduction upon individual request.	eAdoption and the Knowledge Economy: Issues, Applications, Case Studies, Paul and Miriam Cunningham (ed.).	2004
Houben, Geert; Di Fiore, Fabian; Luyten, Kris; Van Reeth, Frank; Coninx, Karin	Interactive Data Units: A Framework to support rich graphical data presentations on heterogeneous devices In this paper we present mobile services for the automotive after sales market that support the user in coping with the increasing functionality and complexity of cars and their repair procedures. We introduce a generic framework to support the retrieval and visualization of operating instructions and car repair information according to the device, end-user (or consumer of the data) and car repair guidelines. As its core the framework provides the concept of Interactive Data Units (IDUs): graphical data blocks with a clean separation of structure, style and animation.	PSMD: International Workshop on Plastic Services for Mobile Devices; Rome	2005-09	Link
Jansen, Andrea	MYCAREVENT stellt Mobilität sicher Ein EU-Projekt ermöglicht die produktunabhängige Ferndiagnose, qualitativ hochwertigen Service und eine schnelle Reparatur von Automobilen.	Spektrum, Munich	2005-03	Link
Kaiser, Siglinde; Dirlenbach, Heiko	Neue Projekte in der entwicklungsbegleitenden Normung im DIN: Wenn das Auto kommuniziert - das europäische Projekt MYCAREVENT In dem Forschungsprojekt werden aus unterschiedlicher Perspektive Dienstleistungen von Serviceerbringern betrachtet, um die Kundenzufriedenheit und die Wettbewerbsfähigkeit von Serviceanbietern bei Diagnose- und Reparaturdienstleistungen zu steigern. The article looks onto the services to be offered by MYCAREVENT (in German only)	DIN-Mitteilungen, Berlin	2005-03	Link
Bryan, Martin; Wright, Reuben	How can ontologies help repair your car The MYCAREVENT pan-European project is, among other things, exploring ways in which ontologies might be used to improve the efficiency of roadside assistance and workshop mechanics by providing them with access to relevant repair information and parts.Our services must identify solutions using terms related to the fault described by the owner or mechanic rather than the terms manufacturers have traditionally provided in the contents lists and indexes of their repair manuals and parts lists. Because we need to understand the relationship between terms used by different communities we need to define the terms in an ontology rather than a simple classification scheme. Ontologies are networks of related terms that can be navigated to find information.	Journal of the international SGML/XML Users Group	2005-06	Link
Weiss, Erik and Quadt, André and Gehlen, Guido and Walke, Bernhard	*MYCAREVENT Wie mobile Kommunikation Ihr Automobil wieder mobil macht.** Proceedings of ITG Conference, part of the VDE-Congress 2006, p. 5, ISBN: 978-3-8007-2979-1	Aachen, Germany	2006-10	Link
Schuh, Günther; Dirlenbach, Heiko; Georgi, Laura	Service development in virtual enterprises The reference process for collaborative development of services in networks builds upon findings of Cooper, Edgett as well as Jaschinski and extends these models with elements of networks and services.The systematic proceeding of Service Engineering generates successful an innovative services and has been developed in due course of MYCAREVENT.Service Engineering comprises systematic strategy and the development of technical services. Typical features are iterative action,the use of scientifical methods and tools to generate effectiveness and efficiency of the process. reproduction upon individual request.	PRO-VE 2006 Helsinki	2006-09-25/27
Weiss, Erik and Gehlen, Guido and Muehleisen, M. and Rokitansky, Carl-Herbert and Walke, Bernhard and Georgi, Laura	Architecture of an Always Best Connected Vehicular Communication Gateway In Proceedings of the 64th IEEE Vehicular Technology conference, p. 6, ISBN: 1-4244-0063-5	Montreal, Canada	2006-09	Link
Dirlenbach, Heiko; Georgi, Laura; Stich, Volker	Service Engineering in Netzwerken - Ein Meta-Prozess The article describes a reference process for collaborative development of services in networks. It builds upon findings of Cooper, Edgett as well as Jaschinski and extends these models with elements of networks and services.The article makes reference to MYCAREVENT by the process development building upon the project’s experiences.	UdZ Unternehmen der Zukunft 2/2006, Aachen	2006-06	Link
Weiss, Erik and Gehlen, Guido and Lukas, Sven and Rokitansky, Carl-Herbert and Walke, Bernhard	MYCAREVENT- Vehicular Communication Gateway for Car Maintenance and Remote Diagnosis In Proceedings of the IEEE Symposium on Computers and Communications ISCC, p. 6, ISBN: 0-7695-2588-1	Cagliari, Italy	2006-06	Link
Brosze, Tobias; Dirlenbach, Heiko; Burke, Richard	MYCAREVENT - Mobile Dienstleistungen für den automobilen Reparaturmarkt New applications and services, which can be seamlessly and securely accessed by mobile devices, will reshape the automotive aftermarket. Our work proposes new remote services, which will provide repair information to users in breakdown cases,by matching diagnostics information to appropriate solution. Remote services should be supported by intelligent systems and appropriate information infrastructure.This paper reports on the effort of designing new remote services and introduces outcome of the development process. Proposed services are illustrated in scenarios. Required architecture and information handling are briefly addressed.	UdZ Unternehmen der Zukunft 1/2006, Aachen	2006-03	Link
Weiss, E. Gehlen, G. Rokitansky, C.-H. Walke, B	How Mobile Communications Improve Car Maintenance and the After-Sales Sector The After Sales Market of the European Automotive Industry has become a very important market. MYCAREVENT develops and implements new applications and services which can be seamlessly and securely accessed using mobile communication.One of the critical points here is to ensure easy access to the various maintenance applications and services anywhere and anytime. Maintenance situation like car breakdowns or minor failure will happen everywhere. Wherever such an unpleasantsituation appears, the driver needs help and advisory. This help most likely will be a roadside assistant of an automotive driver ‘club’ association. In order to facilitate permanent repairs at the roadside the technician needs information and guidance.MYCAREVENT develops the technological concept to provide the roadside technician and the driver with mobile communication following an “always best connected” approach which will facilitate the communication within a collaborative work environment.	Technology in the Benelux - 12th Annual Symposium of the IEEE/CVT, Enschede	2005-11	Link
Quadt, Andre; Dirlenbach, Heiko; Diehr, Marion	MYCAREVENT Reparatur- und Pannendienst der Zukunft Based on the European Commission's New Block Exemption Regulations, that asks for a better access to repair and diagnose information for all market participants in the automortive after sales market,the project envisages the implementation of a Mobile Service World, which supports remote diagnosis and repair services. User centricity has been declared a major goal of MYCAREVENT right from the very beginning of the project.In order to achieve this goal, a broad user survey has been conducted in three European countries.This article presents the most important results in detail and provides the reader with an overall assessment of the user requirements towards future maintenance and repair service in the automotive sector.	UdZ – Unternehmen der Zukunft, 3/2006, Aachen	2005-09	Link
Dirlenbach Heiko; Garg Amit; Yakut, Erdem	New Remote Services for automotive aftermarket New applications and services, which can be seamlessly and securely accessed by mobile devices, will reshape the automotive aftermarket in the future. Our work proposes new remote services, which will provide repair information to users in breakdowncases, by matching diagnostics information to appropriate solution. By the help of remote services, new value adding opportunities can be exploited in automotive repair sector. Remote services should be supported byintelligent systems and appropriate information infrastructure. This paper reports on the effort of designing new remote services and introduces outcome of the development process. Proposed services are illustrated in scenarios. Required architecture andinformation handling are briefly addressed. This paper presents research ideas which can be further developed. In MYCAREVENT it is not envisaged to implement any of the research ideas presented here. Neither is there any commitment to follow these themes.	AMI@Work Forum Day, Munich	2005-06	Link
Álvarez, Alonso	Open platforms for service provision The service provision oriented architectures (SOA) are turning into one of the main trends in the scope of information technology. It could be glimpsed a new paradigm in the World of the applicationand service provision derived from the convergence between these two SOAs besides the increase of the processing capabilities of devices and the communication network wideband. Within this new scenario,services are constructed and linked dynamically and users could employ them from anywhere and anytime. The paper presents an on-going work developed in the scope of EUREKA ITEA OSMOSE,having the goal of proposing a viable model based on, as far as possible, the use of free/libre/open source (FLOSS) software within the Service provision oriented architectures.	W-CarsCare2005, Nicosia	2005-05	Link
Álvarez, Alonso	Internet en la oficina, en casa, en el móvil .... y ahora en el automóvil Las mejoras en los coches lideradas por la electrónica han dado el salto hacia la conectividad. El proyecto IST MYCAREVENT es una de las iniciativas en curso que puede tener un papel destacado en la incorporación de servicios de conectividaden el automóvil. Si bien su propósito es la mejora del mercado de postventa y reparación en Europa, la plataforma definida en este proyecto facilitará la inclusión futura de servicios de valor añadido, información y entretenimiento.Internet at home, office, mobile phone … and now in cars: Improvement in cars have been until now in the addition of electronic devices, but it is time for communications. IST MYCAREVENT project is an initiative with a relevant rolein the use of communications in vehicles. While its main purpose is the post sales market in Europe, the platform developed in this project could facilitate the deployment of new value added services, as well as information and entertainment.	Novática, revista de la Asociación de Técnicos de Informática (page 72)	2005-05	Link
Skilton, Peter	Wireless communications in RAC roadside services This presentation covers the location of customers using their mobile phone location as an integral part of the call taking process, communication with the roadside technicians and use of wireless for remote access from the patrol's pc. Hardware used to support job information, repair statistics and patrol vehicle location along with diagnostics and information retrieval are described. RAC innovation in the use of wireless and cost effective mobile devices is related to customer and business benefits and a view of future remote diagnostics and telematics services concludesthe presentation. Reproduction upon individual request: strategic.technology@rac.co.uk	W-CarsCare2005, Nicosia	2005-04
Luyten, Kris	The Mycarevent Project General presentation of the MYCAREVENT project.	Infomobility Forum Telematics 2004 – “Telematic Trends”, Turin	2004-11	Link